Terms of Service

Last updated: September 28, 2026

By using or accessing OvenMitts or any other product or service provided by Kilby Labs Inc. (“Kilby Labs,” “we,” or “us”), you are agreeing to these Terms. We call these products and services, collectively, the “Service.” If you do not agree with the Terms, then do not use the Service.

1. Basic Terms

• You must be at least 18 years old and capable of forming a binding contract to use the Service. You must also not be barred from using the Service under applicable law.
• You’re responsible for any activity that occurs through your account.
• You agree to abide by our Terms and not to use the Service in any manner not expressly permitted by the Terms.
• OvenMitts watches along with livestreams only after you start a screen broadcast on your device. While a broadcast is running, your device shares your entire screen and in-app audio with the app. When you ask OvenMitts to price an item, the app sends a short clip of that screen and audio to us for processing, as described in our Privacy Policy. You are responsible for what is on your screen while a broadcast is running.
• Prices, ranges, and other estimates provided by the Service (“Estimates”) are generated automatically and may be inaccurate. Estimates are not an appraisal, an authentication, or financial or purchasing advice. You alone are responsible for any bid you place or purchase you make.
• OvenMitts is not affiliated with, endorsed by, or sponsored by Whatnot or any other live shopping platform, marketplace, or price source. Kilby Labs is not a party to any transaction between you and a seller or platform. OvenMitts does not place bids or make purchases on your behalf.
• You will use the Service in compliance with the terms of any platform you use it with and with applicable law. You will use anything captured through the Service only for your own personal price research.
• You will not modify or hack another application or website so as to falsely imply that it is associated with Kilby Labs or OvenMitts.
• You will not access Kilby Labs’ private API in any way other than via the Service made available by Kilby Labs.
• You will not use any robot, crawler, scraper, or other automated means or interface to access the Service. You will not use such means to cache any content from Kilby Labs, including but not limited to other users’ information and Estimates.
• You will not spam or solicit any user of the Service.
• You will not use viruses, spyware, malware, or other code of a destructive or disruptive nature to interfere with or disrupt:
  • (a) any servers or networks connected to the Service; or
  • (b) the Service itself, such that the Service rendered in the user’s device or browser is modified or interrupted.
• You will not use or develop any third-party application that interacts with the Service or other users’ content or information without written consent from Kilby Labs.
• Kilby Labs cannot be held responsible for content shown in livestreams or provided by third parties, including sellers, platforms, and price sources. You understand and agree that you may be exposed to such materials and that you use the Service at your own risk.

2. Rights You Grant Us

• Kilby Labs is constantly working on the Service, which means products, features, and functionality may be added, changed, or removed at any time. Kilby Labs reserves the right to modify or terminate the Service for any reason, at any time, without notice.
• Kilby Labs reserves the right to alter the Terms at any time. If necessary, Kilby Labs will notify you.
• Kilby Labs can deny the Service to anyone for any reason at any time.
• You grant Kilby Labs a license to process the screen frames, audio, text, and other information you submit through the Service. This license covers what is needed to operate and improve the Service, as described in our Privacy Policy.
• By submitting any feedback, comments, or suggestions (“Feedback”), you grant Kilby Labs the right to use your ideas without compensation. You grant us a non-exclusive, transferable, worldwide, perpetual, irrevocable, fully-paid, royalty-free license to the Feedback. The license includes the right to sublicense and covers any and all intellectual property rights that you own or control. Under it, we may use, copy, modify, create derivative works based upon, and otherwise use the Feedback for any purpose.

3. Content

• Kilby Labs doesn’t claim any ownership rights in any photos, videos, audio, listings, prices, or other content made available through the Service (together, “Content”).
• Content is the property of its respective owners and of Kilby Labs’ licensors. We grant you two limited, non-exclusive, revocable permissions (collectively, “Access”): one to use the Service, and one to make personal, non-commercial use of the Content. This Access remains in effect until and unless terminated by you or Kilby Labs. You promise and agree that you are using the Service and Content for your own personal, non-commercial use, and that you will not redistribute or transfer the Service or the Content.
• The Service and Content are not sold or transferred to you. Kilby Labs and its licensors retain ownership of the Service and Content even after installation on your mobile handsets or other devices.

4. Purchases

We offer enhanced features of the Service that you can purchase as a monthly or yearly subscription (an “In-App Purchase”). A description of the features associated with In-App Purchases is available via the Service. When you make an In-App Purchase (a “Transaction”), you may be asked to supply additional information relevant to your Transaction, such as your payment method and billing details (“Payment Information”). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information. The amounts due and payable by you for a Transaction through the Service will be presented to you before you place your order.

If you choose to initiate a Transaction via the Service, you authorize us to provide your Payment Information to third-party service providers so we can complete your Transaction. You also agree:

• (a) to pay the applicable fees and any taxes;
• (b) that Kilby Labs may charge your account with the app store or distribution platform where the app is made available, such as the Apple App Store (each, an “App Provider”), for verification, pre-authorization, and payment purposes; and
• (c) to bear any additional charges that your App Provider, bank, or other financial service provider may levy on you, as well as any taxes or fees that may apply to your order.

Your App Provider will send you a receipt for your Transaction. Your order is not binding on Kilby Labs until accepted and confirmed by Kilby Labs. All payments made are non-refundable and non-transferable except as expressly provided in these Terms. Refund requests for purchases made through the Apple App Store are handled by Apple.

If you have any concerns or objections regarding charges, you agree to raise them with us first. You agree not to cancel or reject any credit card or third-party payment processing charges unless you have made a reasonable attempt to resolve the matter directly with Kilby Labs.

Kilby Labs reserves the right not to process, or to cancel, your order in certain circumstances. Examples include a declined payment, a request or order we suspect is fraudulent, or other circumstances Kilby Labs deems appropriate in its sole discretion. Kilby Labs also reserves the right, in its sole discretion, to take steps to verify your identity in connection with your order. You may need to provide additional information to verify your identity before completing your Transaction; such information is included within the definition of Payment Information. Kilby Labs will either not charge you or refund the charges for orders that we do not process or cancel.

All amounts are payable and charged at the beginning of the subscription, using the Payment Information you have provided. Your subscription renews automatically for an additional period equal in length to the expiring subscription term until you cancel it, and you are charged again at the time of each renewal.

• Free trials. If your subscription begins with a free trial, you will be charged when the trial ends unless you cancel before then.
• Cancelling. You must cancel your subscription at least 24 hours before it renews to avoid being billed for the next subscription period. You can cancel at any time with your App Provider; on iPhone, go to Settings, then your Apple Account, then Subscriptions. Deleting the app or your account does not cancel your subscription.
• After you cancel. You will not receive a refund for the fees you already paid for your current subscription period. You will continue to receive the Service ordered until the end of that period.

Kilby Labs reserves the right to change its pricing terms for In-App Purchases at any time, and will notify you in advance of such changes becoming effective. Changes to the pricing terms will not apply retroactively. They will apply only to In-App Purchase renewals after the changed pricing terms have been communicated to you. If you do not agree with the changes to Kilby Labs’ pricing terms, you may choose not to renew your In-App Purchase.

You agree that your purchases are not contingent on the delivery of any future functionality or features. They are also not dependent on any oral or written public comments made by Kilby Labs regarding future functionality or features. Free and paid plans may include daily usage limits, which are described in the Service.

5. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and disclose information from our users. You acknowledge and agree that your use of the Service is subject to our Privacy Policy.

6. Governing Law

These Terms are governed by the laws of the State of Delaware. You agree to jurisdiction in Delaware courts, except where arbitration applies. For residents of Canada, these Terms are governed by the laws of the province of Ontario or Quebec depending on jurisdiction, without regard to its conflict of laws rules.

7. Dispute Resolution

If a dispute arises from or relates to these Terms or the breach thereof, and cannot be settled through direct discussions, you agree to endeavor first to settle the dispute by mediation. You agree to do so before resorting to arbitration, litigation, or some other dispute resolution procedure.

8. Limitation of Liability

To the maximum extent permitted by law, Kilby Labs Inc. and its officers, directors, shareholders, employees, affiliates, licensors, and suppliers (collectively, the “Kilby Labs Parties”) will not be liable for any direct, indirect, special, consequential, punitive, exemplary, financial, or incidental damages. This includes any loss of profits or revenues, whether incurred directly or indirectly, and any loss of data, use, goodwill, or other intangible losses. It also includes any amount you paid or bid for any item. This applies to damages resulting from:

• (a) your access to or use of, or inability to access or use, the Service;
• (b) any estimate provided by the Service, or any bid or purchase you make;
• (c) the conduct or content of sellers, platforms, other users, or third parties on or through the Service; or
• (d) unauthorized access, use, or alteration of your content.

This applies even if Kilby Labs Inc. has been advised of the possibility of such damages.

9. Arbitration and Class Action Waiver

Disputes must be resolved through binding individual arbitration administered by the American Arbitration Association. Class actions and representative actions are not permitted.

10. Disclaimers

The Service, including, without limitation, Estimates and other Kilby Labs Content, is provided on an “as is,” “as available,” and “with all faults” basis. To the fullest extent permissible by law, the Kilby Labs Parties don’t make any representations, warranties, or endorsements of any kind whatsoever, express or implied, as to:

• (a) the Service;
• (b) Estimates and other Kilby Labs Content;
• (c) content from livestreams, sellers, platforms, or other third parties; or
• (d) security associated with the transmission of information to Kilby Labs or via the Service.

In addition, the Kilby Labs Parties hereby disclaim all warranties, express or implied. These include, but are not limited to, the warranties of merchantability, fitness for a particular purpose, non-infringement, title, custom, trade, quiet enjoyment, system integration, and freedom from computer virus.

The Kilby Labs Parties do not represent or warrant that:

• the Service will be error-free or uninterrupted;
• defects will be corrected;
• the Service, or the server that makes the Service available, is free from any harmful components, including without limitation viruses;
• the information on the Service, including any instructions, is accurate, complete, or useful;
• any Estimate reflects the actual value, authenticity, condition, or resale price of any item; or
• the Service will keep you within any budget you set.

You acknowledge that your use of the Service is at your own sole risk. The Kilby Labs Parties do not warrant that your use of the Service is lawful in any particular jurisdiction, and they specifically disclaim such warranties. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties. In that case, the above disclaimer may not apply to you, to the extent that jurisdiction’s law applies to you and to these Terms of Service.

By accessing or using the Service, you represent and warrant that your activities are lawful in every jurisdiction where you access or use the Service.

The Kilby Labs Parties do not endorse content. They specifically disclaim any responsibility or liability to any person or entity for any loss, damage (whether actual, consequential, punitive, or otherwise), injury, claim, liability, or other cause of any kind or character based upon or resulting from any content.